To request building maintenance or report a problem, please use the provided link for the WebTMA Work Order system and complete the required information. Users will be provided with a Service Request # at the time of submission (this is not a work order #). All submitted Service Requests will be reviewed throughout the day, Monday through Friday during normal working hours. If the Service Request is accepted, an automated email will be sent to the user with the Work Order # referenced.
All accepted work orders will have a priority of “Routine” assigned to them and will have 10 days for completion. The need for additional parts or outside contractor support may extend the completion timeline. The work order will be updated with information regarding the status or completion.
Please note: The priority of “Urgent” or “Emergency” will only be assigned to a Work Order by the Physical Plant Team.
If the Service Request is rejected, an explanation for the rejection will be provided.
The work order system should not be used for events and/or resource requests. All event and resource requests need to be submitted through AstraSchedule for proper approval.
Submit a Work Order