Counseling Services

+ Coronavirus FAQs

I am a student. If I experience a crisis, will I have access to a person, telephone or walk-in services?

Counseling Services includes walk-in hours and crisis services during regular business hours. After hours and on weekends, students can access Valley Creek Crisis Center at 877-918-2100 or the National Suicide Prevention Lifeline at 800-273-TALK (8255).

I am a student and have been to Counseling Services but now I am unable to be physically present for counseling. Can I continue to maintain appointments? 

Current clients who would like to continue with ongoing treatment but are not able to be physically present at Counseling Services are encouraged to email their counselor to schedule a phone consultation to discuss options. If you do not know your counselor’s email, contact Counseling Services during regular business hours.

Are any web-based resources available for students seeking outside assistance?

Counseling Services will continue to have our web resource, WellTrack app, an Interactive Self-Help Therapy available for students. We encourage you to check it out. To access it, download (on the App Store or Google Play) the WellTrack app and register for an account with your Lincoln email address for full access.

Resources during COVID-19

Physical Distancing

Counseling Services are free for students currently enrolled in a degree-granting program and include the following:

  • Counseling for such matters as anxiety, stress, depression, self-esteem, relationship concerns, sexual assault, grief and loss, family stress, lesbian, gay, bisexual issues, college-related transition, and other developmental issues.
  • Individual Counseling and Therapy provides students the opportunity to meet one-on-one with a professional counselor to address concerns they may be confronted with that could impede their ability to achieve academically.
  • Group Counseling is offered to provide students with support and encouragement through a shared group experience. Groups allow students to learn new ways of relating to people or issues and to gain self-awareness and self-confidence.
  • Assessment and referral to other campus resources, such as Health Services, Student Services, Office of The Chaplain, and referrals to community resources when the presenting concerns are beyond Counseling Services’ scope of practice. 
  • Mental health consultation, education, and outreach programs are available to students, faculty, and staff. Counseling Services presents workshops and training sessions to meet the needs of the university community. 
  • Crisis intervention: Same-day crisis appointments are available during business hours from 9 to 5 p.m. After business hours and on weekends, students can contact Chester County Crisis Intervention at 1-877-918-2100 or 610-918-2100.
  • Substance Abuse Consultation and Counseling: Assessment and referrals are provided. Counseling Services partners with local outpatient drug and alcohol agency where students can access drug and alcohol treatment.

Confidentiality Statement

In 1996 the United States Congress passed a law called The Health Insurance Portability and Accountability Act, or HIPPA. This law protects your privacy and controls how your health information is accessed and disclosed. This mean that information shared in counseling sessions cannot be released to professors, other university offices, family members, friends, or anyone without your written permission.

There are some exceptions to confidentiality involving imminent risk of self-harm or abuse of others.

Faculty and staff can access counseling services through our Employee Assistance Program (EAP) at 1-800-343-2186.

Phone: 484-365-7244
Office Address: Wellness Center 221
Rachel Manson Rachel Manson MSW, LSW Director, Office of Counseling Services 484 365-7807
  • Wellness Center 221

Medication Policy

Counseling Services does not prescribe or monitor psychotropic or any other medications. At a student’s request, counselors will make a referral to Health Services or a community physician for medication evaluation.