Reopening FAQs

COVID-19 Response

We've gathered the most common questions and into one resource. Click a topic below to learn more.

  Classes: Registration, Overrides, Scheduling

After you read the following FAQs, contact the following departments if you have further questions.

I’m an incoming first-year or freshman student. How do I register for classes?
You will register during orientation. There is no need to do anything at this time.

For all students:

  • Need to register for classes? Contact your advisor.
  • Need to find out who your advisor is? Check WebAdvisor.
  • Need to request enrollment in a full class? Email the department chair of the class you are enrolled in.
  • Need to swap a class? For example, switch from the 8 a.m. class to 10 a.m. class session. Contact the Registrar.
  Financial Aid, Federal Work-Study, and Scholarships

After you read the following FAQs, contact the following departments if you have further questions: Office of Financial Aid.

Can I schedule a time to meet with a financial aid staff member in person or virtually?

Yes, in-office appointments are available Monday through Thursday from 9 AM to 11 AM. Schedule an in-person appointmentVirtual appointments are available Monday through Thursday from 1 p.m. to 3 p.m.  To schedule a virtual appointment, click the appropriate link:

Can I still receive Federal Work-Study (FWS) if I do remote learning? 

Yes, under the Federal Work-study program you may still work remotely based on guidance from your supervisor.

I am a new student. How do I get Work-Study?

 Speak to a financial aid counselor to confirm your eligibility then secure a job on campus.

How can I contact a staff member in Financial Aid?

Email financial aid at financialaid@lincoln.edu or you can email your counselor directly by going to the financial aid staff directory to set up zoom meetings.

How do I send my documents?

Email your documents to financialaid@lincoln.edu.

  Move-In and Orientation

After you read the following FAQs, contact the following departments if you have further questions:

I'm a new student. Where do I learn about move-in and New Student Orientation?
Welcome! Check out the welcome page, and be sure to follow the instructions to download the Whova app.

I'm a returning student. What do I need to know about move-in and room assignments? 
Room assignments are posted in WebAdvisor. Returning students may move in any time between 10 a.m. and 2 p.m. on August 23, 2020.

Can students bring their families on move-in day?
Each student will be strictly limited to two accompanying family members on move-in day.

What can I bring on move-in day?
Students may bring one vehicle and two guests. View the list of items to bring.   

  Cost of Tuition, Billing, Payments and Payment Plans

After you read the following FAQs, contact the following departments if you have further questions: Office of the Bursar

How do I know what I owe?
Determine your balance by logging into WebAdvisor>Students>view account/make payment.

If you have an outstanding balance, your total amount due will be shown as "Total Payment: $X,XXX.XX." From the three tiles in the top left of the screen (shown below), select Student Finance>Account Activity - to view your current fall 2020 balance.

Your fall 2020 Balance consists of (Charges minus Payments minus Anticipated Financial Aid = fall 2020 Balance). Click the "Term" down arrow (v) to view all prior term balances; if needed.

How do I know if I am financially cleared?
Each student will receive a personalized email to their Lincoln email account with financial clearance instructions. Students that are unable to complete the financial clearance process (based on the emailed instructions) should contact the Bursar's Office for further assistance.

How do I set up a payment plan?
Payment Plans (for fall 2020 balances only) may be completed by visiting Lincoln.Afford.com

How can payments be made on a past due balance online? Are there ways to make a payment that does not involve visiting the Bursar’s Office? Payments can be made online 24/7 or by calling or emailing the Bursar's Office. Active students may make online payments by logging into WebAdvisor selecting Students and clicking view account/make payment. 

Can I meet with a Bursar staff member to discuss charges, payments, and payment plans? 

Yes, the Bursar staff members are available to meet with students in-person by appointment only. Virtual appointments are not available. In-person meetings are available from 9 a.m. to 4 p.m. Monday through Friday. Schedule an in-person meeting.

  Housing, Housing Contracts, and Room Assignments

After you read the following FAQs, contact the following departments if you have further questions: Office of Residence Life

I'm a returning student. What do I need to know about move-in and room assignments? 
Room assignments are posted in WebAdvisor. Returning students may move in any time between 10 a.m. and 2 p.m. on August 23, 2020.

If a student signed an on-campus housing contract but has since learned that they can elect to complete all classes remotely, can the student cancel the housing contract?
Yes, students who have signed a housing contract and decide to cancel it may email residencelife@lincoln.edu as soon as possible.

I am supposed to live at Thorn Flats. Is Thorn Flats still an option?
Based on the increase in the amount of COVID-19 cases, students will not be permitted to live at Thorn Flats for the fall semester. Any student who is permitted to return for the fall will need to live on the main campus. This decision is made to ensure the safety of our students, faculty, and staff.

Will fall 2020 and spring 2021 housing & meal plan prices be discounted to reflect the time away from campus for remote education?
The published prices will be lowered to reflect the change in the length of time students are on campus.

Are single rooms available?
All rooms will be single occupancy for the fall semester.

Are students able to select a roommate?
No, Residence Life is not accepting roommate requests at this time because all rooms are single occupancy for the fall semester.

Can students keep their belongings in their residence hall room between Thanksgiving break and the spring semester?

All students will need to completely move out at the end of the semester. There is no storage available on campus.

What protocols are in place for shared spaces such as the dining hall, showers, lounges, and laundry rooms?

The Residence Life staff is making plans to move furniture to allow for social distancing and deep cleaning will occur in places such as showers, elevators, and other common areas.

I am a current student. May I still submit my housing deposit for fall or is it too late?
Yes, students may pay housing fees through the summer by contacting the Office of the Bursar.

  Students: Help with Remote Learning
After you read the following FAQs, contact the following departments if you require further assistance.

How can I get assistance with my classwork and assignments while away?

Request advising assistance.

Lincoln University is committed to meeting the instructional needs of every student. Alternative modes of instruction were created to help you succeed during this pandemic. Faculty have been encouraged to use Open LMS/Moodle for students to obtain easy access to class materials and Zoom links. If you need further accommodations based on your available resources (e.g., Internet access), express your concerns to your instructor and/or contact the Class Deans or Academic Support. If you have further questions concerning Open LMS/Moodle, Email or WebAdvisor contact IT: support@lincoln.edu or 484-365-4357.

What if I have concerns about Internet access?

All students who have Internet access concerns should fill out a web form to request to return to campus or contact the upper-class dean.

How do I know where and when I’m supposed to be in class for remote learning?

Check WebAdvisor for your class schedule. The WebAdvisor class listing identifies the class type (face-to-face, synchronous hybrid, synchronous remote.)

For face-to-face classes, you will see days, times, buildings, and room numbers listed.

For synchronous hybrid classes, please reach out to your instructor in advance of the first day of class to explain whether you are joining the class in-person or remotely and to clarify details about how to meet the class. Synchronous hybrid requires you to meet as a class as indicated on the schedule at specific days and times.

For synchronous remote classes, please check your Open LMS/Moodle for the Zoom link indicating the days and times your class will meet or your instructor may email the Zoom link to you.

How do I access my remote class?

To install Zoom on your device, visit the Zoom download center. Many instructors will post the Zoom link in your Open LMS/Moodle class page or your professor may send the link to you via email. You may contact your instructor via email for further assistance. All faculty emails are listed in the Lincoln University Directory.

What is Open LMS/Moodle and how do I get help with Open LMS/Moodle?

Open LMS (also known as Moodle) is Lincoln University’s current learning management system. Most instructors will use this tool for their class materials, which may include the class syllabus and access to class resources and activities such as your textbook and/or article links, assignments, and quizzes.

For help with Open LMS/Moodle, visit the Student LMS Resources web page, ask your professor for assistance, email the IT help desk at support@lincoln.edu or call the IT help desk at 484-365-4357.

How Do I access and login to Open LMS/Moodle?

There are two ways to get to the Open LMS/Moodle landing page. In your browser’s URL box, type lincoln.mrooms.net, then start with #5 below to set your password and login to Open LMS/Moodle. Or, follow the directions below. For additional help with logging in, view the login video on the Open LMS/Moodle landing page: https://lincoln.mrooms.net
 

  1. Go to Lincoln University’s home page
  2. Click on Quick Links
  3. Click on Lincoln Online
  4. On the right side, click Open LMS/Moodle Login
  5. Top right corner, click Login
  6. Click Forgotten your user name or password
  7. Type in the first part of your Lincoln email address
  8. Click search
  9. You will receive an email to your Lincoln University email
  10. Click on the email from CIO
  11. In the email, click on the large link
  12. You are now at the page to set your password
  13. Your password has to be at least 8 (eight) characters (must include one capital, one lower case, one number, one non-alphanumerical character)
  14. Type your password in the first box
  15. Type your password in the second box to confirm
  16. Click Save changes
  17. You are now on your Open LMS/Moodle Dashboard

How do I locate and download the Open LMS app for my classes?

To download the Open LMS/Moodle app to access your classes in Lincoln University’s Open LMS/Moodle, complete the following steps:

  1. On your smartphone, go to your app store: Google Play or Apple iTunes.
  2. Download the Open LMS app to your device.
  3. Wait for the application on your device to complete the installation. 
  4. Open the app, and enter the URL for Lincoln University's Moodle site: https://lincoln.mrooms.net
  5. Enter your username and password (the same information you used to access the site from your computer). 

How can I get help from the library while away from campus? 

Visit the Langston Hughes Memorial Library homepage. If you need assistance, you may use the Ask-a-Librarian and chat services for help accessing the library’s print and electronic resources.

How can I increase my knowledge of college success skills, computer skills, Internet skills, and Microsoft Office basic skills?

The library database offers over 107 databases to assist you with your academic studies. Two of these databases focus specifically on these skills: College Success Skills and Basic Computer Skills. Contact a librarian for assistance via chat on the Langston Hughes Memorial Library database web page. The chat feature is at the bottom of this webpage.

  Student Email

After you read the following FAQs, contact the following departments if you have further questions: Office of Information Technology.

How do I access my Lincoln email?

New and returning students will receive a new Lincoln email account @lions.lincoln.edu. Students may contact the IT Help Desk at 484-365-4357 to receive their new email credentials and assistance with signing in for the first time. Then log in at http://outlook.office.com.

  Health and Safety

After you read the following FAQs, contact the following departments if you have further questions:

When are face masks required to be worn? Do they have to be worn during class? What about in a student’s residence hall room?

Whenever a person is within 6 feet of another individual. Masks will be worn during class if the seats are within 6 feet of another person.

Will students, faculty, and staff be responsible for providing their own masks?

All students, faculty, and staff will be provided a mask or they may wear one of their own. Masks will be available at each residence hall desk, at Health Services, and other locations on campus.

I am experiencing symptoms or might have been exposed to the COVID-19. What should I do?
Call Health Services for an assessment, which may include a telehealth visit via Zoom before going to the office. Only after a patient has been triaged and assessed will they be given an appointment date and time. The CDC also advises that many of the same precautions recommended when protecting oneself against the flu can help prevent COVID-19 infection.

What happens if a student is sick on campus? Is there a place to quarantine? Will the student have to leave campus?
A new isolation protocol will be in place for students who become sick.

Will the university release new written guidelines for living on campus?
Yes, Residence Life will issue guidelines to students by the time they arrive.

Is there a written process that is published that details what happens when a student gets sick?
There will be a process published by the time students arrive.

What if I encounter someone who exhibits signs of illness?
Suggest the person avoid contact with anyone else and contact Health Services immediately by telephone (if a student) and to contact their primary care physician immediately (if an employee) for triage and assessment for the next steps. Information provided to the individual by their healthcare provider should be shared with Health Services (if a student) or their immediate supervisor and HR. This information might include self-quarantine instructions or orders to get tested for COVID-19. Instructors of students who have been asked to self-quarantine will be notified via email by a Health Services representative; thereafter, it is incumbent upon the student and their instructor to work out the logistics of classwork to be made up.

How did the University decide on the new health protocols and standards?

The reopening plan for the main campus is designed in concert with several guidelines and best practices provided by various sources during the continued threat of the COVID-19 virus. Primary are the guidelines put forth by Tom Wolf, Governor of Pennsylvania. Additionally, the Pennsylvania Department of Education (PDE) has issued guidelines for reopening post-secondary institutions in the state.

Can I get a flu shot on campus?
Health Services in partnership with Rite Aid will offer faculty, staff, and students flu shots on September 3, October 1, and October 28 by appointment only.

Are flu shots required for faculty, staff, and students? What if due to health reasons I am not able to get a flu shot?

While flu shots are not required for faculty, staff or students, it is ‘strongly recommended’; however, if you are unable to receive the flu vaccine due to health reasons, a waiver should be signed denoting the same for your health records on file.

Do I have to report my temperature every day?

Students will be provided with a thermometer. Students will be required to perform daily temperature checks and immediately report elevated temperatures to Health Services. More details will be provided to students upon their return to campus. Everyone entering campus in a vehicle will have their temperature taken by the guard on duty.

What will I notice is different on campus when I come back? How will social situations look different this fall?

Lincoln will be enacting social distancing protocols. We will reduce the number of classes meeting at any given block. We will move large classes to larger venues. We will employ signage stipulating the social distancing protocol for each office. Students will learn new protocols for social gatherings. Students will see dining hall schedules and practices to support social distancing protocol during meal times. Similarly, protocols for the library and residence halls will be enacted.

 

Are students still required to participate in the Student Health Insurance Program if they do not plan to be on campus?
Yes. Health insurance is mandatory for all full-time students at Lincoln University. However, if you have personal health insurance this can be waived. Please contact Health Services at healthservices@lincoln.edu for more information.

Will my Student Health Insurance Plan work when away from the University?
Lincoln’s Student Health Insurance Plan provides coverage for hospitalizations, specialty care, mental health, and prescription medications throughout the United States and abroad. For more information on the Student Health Insurance Plan benefits and coverage, visit the Lincoln University Academic Health Plan website or contact AHP Customer Service at 855-850-4297.

Students who waived the Lincoln University Student Health Insurance Plan should check with their private insurance carrier for questions about their provider network, coverage rules, and potential out-of-pocket costs.

How is the COVID-19 virus spread?
The available information about how the virus that causes COVID-19 spreads is largely based on what is known about similar coronaviruses. COVID-19 is a new disease and there is more to learn about its transmission, the severity of illness it causes, and to what extent it may spread in the United States.

According to the CDC, the virus is thought to spread mainly from person to person, between people who are in close contact with one another (within about six feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

It may also be possible for a person to contract COVID-19 by touching a surface or object that has been contaminated with the virus and then touching his or her mouth, nose, or eyes, but this is not thought to be the main way the virus spreads.

People are thought to be most contagious when they are most symptomatic. Some spread might be possible before people show symptoms, and there have been reports of this occurring, but this is not thought to be the main way the virus spreads.

What are the symptoms of the COVID-19 virus?
Symptoms can include fever (temperature above 100.3), cough, and difficulty breathing – similar to what you may feel with influenza or a bad cold. The incubation period (how soon the symptoms appear from the time of first exposure) for these types of viruses is typically 2-14 days. Learn more about symptoms from the CDC.

Can hand sanitizer kill the COVID-19 virus?
Washing hands with soap and water for 20 seconds is strongly recommended. Hand sanitizer has not been proven to kill the COVID-19 virus.

  Mental Health for Students

After you read the following FAQs, contact the following departments if you have further questions: Counseling Services 

I’m feeling anxious. Who can I talk to? Can I meet with a counselor if I have symptoms? 

We recognize the anxiety and emotional strain that these circumstances may place on all of us. Remember that Lincoln’s Student Health Insurance Plan and employee health plans offer comprehensive coverage for both physical and mental health care for those who are enrolled. If you would like to speak with a counselor or a mental health professional, employees may contact Lincoln's Employee Assistance Program and new or existing student clients may contact Counseling Services. Lincoln University Counseling Center is dedicated to meeting the needs of students who are in need of support.

In an effort to protect the health and safety of our students and staff as well as to provide mental health services to students, the Counseling Center has moved to a telehealth model of care. A secure and confidential platform for video telehealth via HIPPA-compliant Zoom. All contact, with the exception of crisis consultations, will be made via telehealth.

To schedule an appointment

Students can contact the Counseling Center at 484 365-7244 to request a telehealth consultation At the time of the appointment, the clinician will work with the student to resolve the presenting issue or assist the student with identifying possible local referrals. The clinician with the client can determine whether additional appointments are appropriate. We also support and encourage self-care during these stressful times. Remember that sleep and exercise promote immune system capacity.

I am a student. If I experience a crisis, will I have access to a person, telephone, or walk-in services?

Students experiencing a mental health emergency can access crisis mental health support during daytime business hours Monday –Friday 9:00 a.m-4:00p.m.by contacting our office at 484 365-7244. A clinician will be available to students who are experiencing a mental health emergency and can physically come into the Counseling Center for an in-person meeting. A clinician at the Counseling Center can also work with a student through phone and/or zoom modalities. Only crisis consultations will be face to face.  All other therapy or consultations will be telehealth.  After hours students can contact Valley Creek Crisis Intervention at 877 918-2100 or the National Suicide Prevention Lifeline at 800-273-TALK (8255). 

I am a student and have been to Counseling Services but now I am unable to be physically present for counseling. Can I continue to maintain appointments?  

Students who would like to continue with ongoing treatment are encouraged to email their therapist to schedule a phone consultation to discuss telehealth as an option. If you do not know your counselor’s email, contact Counseling Services at 484 365-7244 during regular business hours.

Are any web-based resources available for students seeking outside assistance? 

Counseling Services will continue to have our web resource, WellTrack app, an Interactive Self-Help Therapy available for students. We encourage you to check it out. To access it, download (on the App Store or Google Play) the WellTrack app and register for an account with your Lincoln email address for full access. 

  Guidance for Choosing a Major or Choosing Classes

After you read the following FAQs, contact the following departments if you have further questions: Academic Support

How do I register for and complete academic advising?

Registration, as always, is an online process. Contact your advisor regarding options for remote advising. Academic Support staff members are working on resources for remote advising and with faculty to establish remote office hours.

I am undecided about a major. Where can I get advice about my options?
Request advising assistance.

  Faculty Members and Teaching

I am a faculty or staff member and have questions about teaching and working. Where can I get answers?

First, check with your immediate supervisor or department chair. For resources and strategies for remote instruction, visit the Online and Blending Learning page.

Additional Resources:

  Employees: Health, Safety, Health Plans, Reporting to Work

After you read the following FAQs, contact the following departments if you have further questions: Office of Human Resources

View the Guidelines for Returning to the Workplace and Steps to Prepare for Returning to the Workplace During COVID

Do I really need to wear a mask?

Absolutely! According to the CDC, when you are around other people you must wear a cloth mask or face covering. People can be contagious before they show any symptoms. Faculty and staff may remove their facemasks and face coverings once they are alone inside their individual offices. Wearing a face mask or face covering shows that you care about others and that you are committed to protecting the lives of those around you. Here are some tips. Employees are permitted to use their own cloth face masks or face coverings provided they meet CDC guidelines.

What is social distancing?
Staying about 6 feet from others

How does LU plan to manage a staggered return of faculty and staff?
Faculty and staff who return will not do so all at once. Deans, directors and supervisors will consider how best to bring employees back to campus depending on factors including the employee’s duties, space configurations of offices, and the ability to observe social distancing requirements.

Given these considerations, there may be varying levels of staffing among offices. Some areas may have a majority of employees back on-site in the fall, while others may continue to have most employees working remotely.

The specific timing for each area to return to on-site work over the next two months will depend on the readiness of a building and coordination with the LU COVID-19 Incident Taskforce that is working on building preparedness and operations issues.

Some employees may continue to work remotely, either on a partial or full-time basis. Those employees should work with their supervisor or dean to complete a temporary remote work request form that soon will be available.

Can I return to work on campus sooner than my manager has asked me to return?
No. Employees may not return to campus (worksite) unless they have been authorized to do so by their supervisor/department head. If an employee wishes to return to work on campus sooner rather than later, the employee may contact their supervisor and request permission to return sooner.

Are employees required to undergo daily temperature checks before entering campus?
Yes. During this pandemic, campus-wide approaches to safety and the practice of physical/social distancing are important as individuals can be without symptoms and still be COVID-19 positive. According to the Equal Employment Opportunity Commission (EEOC), employers have the right to ask employees if they have symptoms or have been diagnosed with COVID-19 without violating the Americans with Disabilities Act (ADA).

LU employees who have been directed to return to campus must participate in symptom monitoring every day when they arrive on campus. Temperature screening on campus allows the university to know immediately if someone is symptomatic so that they can be directed to an on-campus testing site to get tested. It is your responsibility to comply. It is our shared duty as a community to act responsibly. Any results identified from temperature testing and contact tracing will be treated confidentially. In compliance with the ADA, LU will continue to maintain all information about employee illness as a confidential medical record.

What can I do if I suspect that a co-worker is ill in the workplace and does not want to go home?
Employees should immediately notify their manager, department leader, or the suspected ill employee’s manager that the individual does not appear to be well. Managers should immediately send ill employees home and notify the Office of Human Resources at hr@lincoln.edu.

What can I do if I feel that employees/managers are engaging in unsafe practices in the workplace (e.g. not practicing physical distancing, hosting external visitors, etc.)?

An employee may:

  • Report their concerns to the individual’s manager or department head.
  • Report their concerns through the COVID-19 Incident Taskforce.

What happens if a member of the campus community tests positive for COVID-19?
Per public health protocols, all positive test results will be reported to the appropriate public health authorities. Next, the university will activate its internal and professionally trained contact tracing team to determine and notify individuals who may be at risk. Faculty and staff who test positive will be expected to isolate at home or somewhere else off campus for a minimum of fourteen (14) calendar days. Faculty and staff who test positive can return to the campus community only after all of the proper public health protocols have been followed.

I am an employee: what should I do if I have been diagnosed as presumptive or confirmed with COVID-19?
You should immediately notify your supervisor, director, or department head of your circumstances and be prepared to provide your manager with the date you first began to have symptoms of COVID-19 when you last were physically at work and anyone at work with whom you had direct contact.

Additionally, you should also consult with the Office of Human Resources 484-365-7594 or hr@lincoln.edu. An authorized HR team member will assist you with any other medical concerns and can supplement information provided by your primary care physician and any other member of the medical community who has provided you guidance.

What are my responsibilities as a supervisor if my employee notifies me that they have presumptive or confirmed COVID-19? Does it make a difference if they have been working remotely?
The supervisor should first ask if the employee has contacted their physician, the date the employee first began to have symptoms that resulted in a presumptive or confirmed COVID-19 diagnosis, and the last time the employee was in the workplace. A list of additional required questions is located below. The supervisor should then notify HR of the employee’s situation or diagnosis of COVID-19 and the information gathered from the employee. The supervisor must contact HR by emailing HR at hr@lincoln.edu.

The supervisor should ALSO do the following:

  1. Inform the ill employee to stay in contact with the supervisor to ensure when the ill employee has been cleared by a physician to resume all job functions, either by working remotely or in the workplace.
  2. Determine if contact with the employee in the workplace occurred within the past 14 days or if there was a close contact in the workplace under CDC guidelines defined as—a) being within approximately 6 feet of a COVID-19 case for a prolonged period or – b) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on).
  3. The supervisor will share any pertinent information with the trained contact tracer and allow the tracer to inform employees who have been a) identified as having been in close contact with the ill employee that an employee has been identified as presumptive or confirmed with COVID-19 and b) that they have been identified as an individual for whom there was sufficient contact to warrant notification. To the extent possible, this notification should be done by phone, but if this is not possible an email is sufficient.

    IMPORTANT: At no time should the identity of the co-worker ever be disclosed to any other co-workers; this information should remain confidential and only known to the supervisor and HR unless the ill employee voluntarily discloses their status to co-workers.
  4. The supervisor should inform the close-contact-employees within the department that they are to go home and self-isolate or, if the employees being notified are already working remotely, that they must not come to the workplace and self-isolate for a fourteen (14) day period from the date of the last known contact with the ill co-worker. A suggestion can be made to direct the employee to their primary care physician for further guidance.
  5. If the employee feels they are well enough to continue their remote work duties, they should discuss that with their supervisor and their healthcare provider. No employee who is ill is expected to continue working.

What can I do as an employee if I am in a high-risk category or care for a household family member who is at high risk for contracting the COVID-19 virus?

We care very deeply about the health and wellness of our faculty, staff, and students. Employees are not required to disclose if they are in a high-risk category based upon preexisting medical conditions. If an employee considers him or herself to be high-risk for COVID-19 based on the CDC guidelines and have concerns regarding returning to on-campus work, the employee may voluntarily discuss with his or her supervisor or may request a remote work accommodation by working with their supervisor. If an employee voluntarily discloses, this information will be kept confidential per Lincoln personnel policies.

Faculty:
Faculty should consult with their respective department chair and the Office of the Dean of the Faculty for specific instructions for returning to campus to teach face-to-face and/or delivering classroom instruction remotely.

Staff:
Staff in those populations defined as “at-risk” or have concerns about working on campus due to COVID-19 are encouraged to work with their supervisor to complete and submit a COVID-19 Temporary Remote Work Request form for approval for accommodation beyond August 3, 2020, with appropriate documentation. Supervisor approval is required to finalize the request.

Employees should notify and work with their supervisors if they believe they have been exposed to someone who has tested positive, traveled out-of-state to potential high-risk locations, or is experiencing symptoms of COVID-19.

  1. Should any employee start to experience symptoms of fever and/or upper respiratory illness, he or she should notify his or her supervisor, seek medical treatment and stay home in a non-work status to support full recovery.
  2. Faculty and staff who have potential exposure to COVID-19 but are not experiencing symptoms should follow CDC guidelines and self-quarantine for 14 calendar days. During the period of self-quarantine, employees continue to work remotely unless they are otherwise on leave.

Employees should return to work when they are fit for duty. Lincoln’s goal is to return workers to work in the safest manner possible while acknowledging possible limitations that may impact the ability to perform the essential functions of the job thus requiring modifications. While a return to work typically requires the assessment and documentation by the employee's health care provider, this may not be reasonably possible due to COVID-19. At a minimum, employees should follow CDC guidelines and consult with their primary care physician to determine the appropriate time to return to work, while Lincoln requires returning employees to be symptom-free and fever-free for at least 72 hours without fever-reducing medication before returning to work.

Are there travel restrictions in place for faculty and staff?
Currently, all university-sponsored, connected, or funded travel outside of Pennsylvania by faculty and staff is suspended until further notice. Non-university-sponsored, connected, or funded domestic and international are still strongly discouraged. This decision will be updated based on international, national, state, and local guidance.

In light of significant COVID-19 outbreaks in various sections of the United States, anyone who travels on their own to areas listed here is advised to self-quarantine for two weeks after returning home. Faculty and staff must update their immediate supervisor as well as the Office of Human Resources at hr@lincoln.edu.

I’m feeling anxious. Who can I talk to? Can I meet with a counselor if I have symptoms?
We recognize the anxiety and emotional strain that these circumstances may place on all of us. Remember that Lincoln’s employee health plans offer comprehensive coverage for both physical and mental health care for those who are enrolled. If you would like to speak with a counselor or a licensed mental health professional, employees may contact Lincoln's Employee Assistance Program. Employees may also contact IBX Tele-Behavioral Health at 800-688-1911 for confidential support or to see if your current behavioral health provider offers virtual visits.

  Large Group Gatherings

After you read the following FAQs, contact the following departments if you have further questions: COVID Incident Task Force Leader: Chief Marc Partee

Are student activities going to be robust?
Student Life is developing activities that are both engaging and safe.

Will there be a homecoming in fall 2020?

A decision has not been made but many of the traditional large, in-person gatherings will not be held this year.

When will the postponed Reunion Weekend 2020 be held? What about Reunion Weekend 2021?
Reunion Weekend for both 2020 and 2021 will be held the same weekend of Commencement: The weekend of May 22, 2021. Learn more at the Reunion Weekend page. Thank you all for your outpouring of support. We look forward to the day when it is safe to resume normal operations, and we can’t wait to welcome the students back to campus this fall. For those of you who have expressed the desire to provide monetary support on social media, please visit giving.lincoln.edu. With in-person meetings and events on hold, for now, we hope you will continue to stay engaged with the University community. Here are some ways you can connect with Lions digitally:

  Accessing Campus and Visitor Information

After you read the following FAQs, contact the following departments if you have further questions: COVID Incident Task Force Leader: Chief Marc Partee

Will commuter students are allowed on campus, what is the process?

Commuters students are welcome on campus and like everyone entering campus, commuter students will have their temperature taken every time they arrive. 

Will students be able to leave campus for trips to local stores? To go home for the weekend?
A sign-in/sign out procedure will be in place to allow students to leave campus for brief trips to local stores. A final decision has not been made about visits home for longer periods, such as weekends.

Will everyone entering campus have their temperature taken?

Yes, everyone in a vehicle that enters campus will have their temperature taken by the guard on duty. A temperature over 100.4 will be required to report the elevated temperature to Health Services and answer screening questions.

  Travel

After you read the following FAQs, contact the following departments if you have further questions: Office of Human Resources

May employees travel for work or pleasure?

All university-sponsored, connected, or funded travel outside of Pennsylvania by faculty and staff is suspended until further notice. Non-university-sponsored, connected, or funded domestic and international are still strongly discouraged. This decision will be updated based on international, national, state, and local guidance.

If I cancel my business-related travel plans or have a conference that is canceled because of the COVID-19 virus, what should I do?

  • If your business-related travel plans or conference is canceled, follow the refund procedures that the conference communicates to you.
  • For airfare, as of March 4, 2020, several airlines are offering no change fees or cancellation fees on travel. Each airline is unique in its offerings.
  • If travel was booked through the University’s approved travel agent, please contact the dedicated travel agent at 610-925-3922.
  • If you booked airfare directly through an airline or other travel booking agent, please contact them to assess your options.
     

Do I need to quarantine if I choose to travel? Who do I need to notify?
In light of significant COVID-19 outbreaks in various sections of the United States, anyone who travels on their own to areas listed here is advised to self-quarantine for two weeks after returning home. Faculty and staff must update their immediate supervisor as well as the Office of Human Resources at hr@lincoln.edu.

  Seniors and Students Who Are Graduating in 2020 or 2021

After you read the following FAQs, contact the following departments if you have further questions: Upperclass Dean

What about Commencement for the Class of 2020? 
The University knows how special Commencement is for students and their families. We will honor students’ achievements in the months ahead and will have a Commencement. The University will share the updated details as they emerge so students and their families have time to prepare for this meaningful and jubilant event. Find information regarding caps and gowns at www.lincoln.edu/commencement.

  University’s Response to the Pandemic

After you read the following FAQs, contact the following departments if you have further questions.

How will Lincoln manage the implementation of this “new normal”?
A COVID-19 Incident Task Force led by Lincoln’s chief of police will manage the new protocols in place. The task force is comprised of professionals representing communications, purchasing, health, academic instruction methods, infectious disease mitigation and containment, technology, and physical space management.

Why do some students have the option to attend classes in-person?

A powerful learning effect is created through robust learning communities and environments. Research indicates that classes facilitated by a faculty member with the ability for real-time interactions between instructors and students produce superior academic results.

I’m a student, and need help, am confused, am anxious, otherwise don’t know where to go. Who can help me?

The Class Deans are ready to help you navigate this new normal. Contact the appropriate Class Dean.

  Communication to and from the University

After you read the following FAQs, contact the following departments if you have further questions: Office of Communications & Public Relations

Members of the Media: View this statement regarding requests for COVID-19 data.

How do I know my child will be safe? Can I receive my child's COVID-19 test results? 
Read this communication to parents from President Allen.

I called a University office and no one answered. What now?
The University is committed to accurate, responsive communication. The University is redeploying staff members to assist in areas with the most need to ensure phones are answered. If you are unable to connect with a staff member via phone, please contact the appropriate office via email or visit the website.

I saw a social media post/heard from a classmate about an issue, and now I’m concerned. Is what I saw/heard true?
Official communications for Lincoln community-wide information will be shared on the webpage here and through emails sent from the Office of the President or Office of Communications & Public Relations. What you see on social media or hear from another student might be specific to their situation and should not be assumed to be true for all students.

  Research

After you read the following FAQs, contact the following departments if you have further questions:

Students: 

How does the suspension of the research symposium affect me completing my research project, and how does it impact my grade?
Treat your research project as you would if you were physically on campus. You are expected to complete the project on time, and when you do so, you will receive your stipend. While you will not be presenting your work publicly at the symposium we are discussing opportunities to publish or showcase all 2020 student research symposium artifacts in the fall. More details will follow.

How will my workload change as a student researcher working for the Center for Undergraduate Research?
Students currently working for the Center for Undergraduate Research should have received an email from Dr. Lynch regarding completing their work requirements. For further questions contact mlynch@Lincoln.edu.

Faculty & Staff: 

I am a faculty or staff and have questions about research and grants opportunities to support new initiatives and/or continuing my funded projects.  Where can I get answers?

The staff of the Office of Research and Sponsored Programs are available and accessible to work with you on all of your pre-award and post-award matters. View the functional staff roles to ensure that your needs are appropriately and timely addressed.

  Community Service & Engagement

After you read the following FAQs, contact the following departments if you have further questions: Office of Community Service & Engagement

Can I volunteer virtually?

Per the University's safety protocols, the Office for Community Service and Engagement is offering virtual volunteer opportunities. Please visit Engage Lincoln Lions often for ongoing service listings.

How can I enter, track, and verify my service hours?
Students should log into Engaged Lincoln Lions using your Lincoln email and click add impact. Enter your service information and the servicing community partner’s, contact information. Correspondence will be sent to the community partner as well as the Office of Community Service and Engagement. If you experience any challenges, please forward a letter on the community partner’s letterhead that includes your name and service hours to Natasha Faison for verification.

How do I verify my approved service hours? I want to include experiences to assist with supporting materials, such as a resume, cover letter, LinkedIn profile, graduate school application, scholarship service requirements, personal statements, and Interviews.
Log into Engaged Lincoln Lions using your Lincoln email and click dashboard under your name to view your verified hours. Also, click the summary under your name to view or print the engagement summary.

  Internships

After you read the following FAQs, contact the following departments if you have further questions: Office of Internship Services

I am in the process of applying for an internship opportunity. Who do I contact for assistance with items such as the application, resume, cover letter, mock interview, personal statement, or housing?
Please contact the Office of Internship Services at intershipservices@lincoln.edu for remote assistance.

What internship opportunities are available?
Search opportunities on Engaged Lincoln Lions and Career Development’s Handshake. Keep in mind, to search and apply you must login, create your profile, and upload your resume. Should you need help, contact internshipservices@lincoln.edu.

What training or workshops are available to increase my competitive advantage to secure an internship?
The Office of Internship Services will host virtual professional development workshops via Zoom for the remainder of the semester. View the list of works under the events tab on Engaged Lincoln Lions.

  Athletics
Are fall sports taking place?
 
In conjunction with the CIAA, Lincoln University will not compete in any fall sports during fall 2020. Our goal is to have fall competitions rescheduled for spring 2021.
 
Are winter sports taking place?
Lincoln University and the CIAA have not come to a final decision regarding winter sports and start dates.  Currently the winter sports (men's and women's basketball and men's and women's Indoor track & field) are still scheduled to begin at their normal start times, however, all sports within the NCAA will have reduced games due to the pandemic.