Lincoln University Information Technology

1570 Baltimore Pike, Lincoln University, PA 19352, Dickey Hall 276, 484-365-8134



How to Check Your Trouble Ticket

Individual repairs, installations, and other technology tasks that are small enough to not require a project plan, are tracked in the Keystone Trouble Ticket System . When you call for help a ticket is entered in Keystone and you are given a ticket number, which you can use to see what's been happening with your issue. Here's how:

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