A web page
with links to tutorial and explanatory material has been created for new users of the Cisco phone system.
(updated 02.28.2012)
[See all LionNet articles
]
Follow the instructions in this document
to prepare your personal Windows XP laptop for use on Lincoln University's LionNet secure wireless network.
For Windows Vista and Macintosh computers, please visit the IT offices or call the Help Desk at extension 8134.
This one-time setup will take a little time, so please work slowly and carefully and do not skip any steps.
(updated 02.28.2012)
Individual repairs, installations, and other technology tasks that are small enough to not require a project plan,
are tracked in the Keystone Trouble Ticket System
.
When you call for help a ticket is entered in Keystone and you are given
a ticket number, which you can use to see what's been happening with your issue. Here's how:
(updated 08.08.2007)
Click here to go to Microsoft's update site for Windows
but be aware that you must have administrative privileges
on your machine in order to apply updates.
(updated 08.08.2007)