Lincoln University Information Technology

1570 Baltimore Pike, Lincoln University, PA 19352, Dickey Hall 276, 484-365-8134

IT Articles


How to use Your Cisco IP Phone

A web page with links to tutorial and explanatory material has been created for new users of the Cisco phone system. (updated 02.28.2012)

Set Up Your Personal Laptop for The LionNet Secure Wireless Network Read more...

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Follow the instructions in this document to prepare your personal Windows XP laptop for use on Lincoln University's LionNet secure wireless network. For Windows Vista and Macintosh computers, please visit the IT offices or call the Help Desk at extension 8134. This one-time setup will take a little time, so please work slowly and carefully and do not skip any steps. (updated 02.28.2012)

How to Check Your Trouble Ticket

Individual repairs, installations, and other technology tasks that are small enough to not require a project plan, are tracked in the Keystone Trouble Ticket System . When you call for help a ticket is entered in Keystone and you are given a ticket number, which you can use to see what's been happening with your issue. Here's how: (updated 08.08.2007)

Windows Updates help prevent problems

Click here to go to Microsoft's update site for Windows but be aware that you must have administrative privileges on your machine in order to apply updates. (updated 08.08.2007)

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