Lincoln University Information Technology

1570 Baltimore Pike, Lincoln University, PA 19352, Dickey Hall 276, 484-365-8134

IT Articles

Articles

IT Mission and Services Read more...

The Information Technology Department is responsible for developing, maintaining, and operating computing, telephone, and cable television services for all Lincoln University locations. (updated 11.05.2012)

Voice Over IP Telephone System Installed Read more...

Lincoln University has recently installed a Cisco CallManager-based telephone system that will eventually be the main telephone system for all sites. The new system also includes UNITY, a replacement for our aging voicemail system. Transition to the Cisco system will occur through 2013 as we phase out our NEC telephone system, which has been in place, with various upgrades, since 1998. Our plans for the near- and medium-terms are for University Hall and Ware Center to be the first buildings served by the new system, followed by the Student Union Building, the new Science Building, the International Cultural Center, and as funding allows, all other renovated buildings and existing academic and administrative buildings. A web page with links to tutorial and explanatory material has been created for new users of the Cisco phone system. (updated 02.28.2012)

How to use Your Cisco IP Phone Read more...

A web page with links to tutorial and explanatory material has been created for new users of the Cisco phone system. (updated 02.28.2012)

Enhanced 911 Service Planned Read more...

Lincoln University is implementing Enhanced 911 service to improve the safety and security of employees and campus residents. (updated 02.28.2012)

Faculty Technology Committee Read more...

The Faculty Technology Committee represents Faculty interests in the use and development of technology at Lincoln University. Students and administration are also represented. Visit the committee website for more information. (updated 02.28.2012)

Introducing The LionNet Secure Wireless Network Read more...

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LionNet, a new wireless computer network on the Lincoln University main campus is now available and ready for use. The LionNet network is available in most residence halls and some academic buildings. (updated 02.28.2012)

What Makes The LionNet Secure Wireless Network Secure? Read more...

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Wireless computer networks use radio signals to carry information from laptops, phones, and other wireless devices to "access points" where the signals enter a wired network. Radio signals are radiated in all directions. This allows laptops to move around and still connected or remaind connected to the access points, but it also signals from one laptop to be received by other wireless devices. Information carried by the wireless signals can be captured by others. (updated 02.28.2012)

Set Up Your Personal Laptop for The LionNet Secure Wireless Network Read more...

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Follow the instructions in this document to prepare your personal Windows XP laptop for use on Lincoln University's LionNet secure wireless network. For Windows Vista and Macintosh computers, please visit the IT offices or call the Help Desk at extension 8134. This one-time setup will take a little time, so please work slowly and carefully and do not skip any steps. (updated 02.28.2012)

Cable TV Channel Lineup Listed Read more...

Lincoln University provides over 70 channels of music, sports, information, and entertainment programming over a closed cable television network to students and residents in approximately 700 residential units on the main campus. Channels offered: (updated 02.15.2009)

Student Email Addresses Read more...

All Lincoln students attending have been assigned email addresses in the lincoln.edu domain. These addresses are of the form firstname.lastname@lincoln.edu, using the student's name with all punctuation and spacing removed. Email can be sent and received over the Internet, using the university's Outlook Web Access (OWA) . (updated 08.19.2007)

The Lincoln University Web Team Read more...

Development and maintenance of the university web site is a distributed responsibility with many individuals contributing content to the site's various sections. Overall design and structure though, are the responsibility of the Web Team. In this article, Web Team members are identified and several ongoing projects are introduced. (updated 08.19.2007)

Exchange Users Cannot Send Mail to lu.lincoln.edu Addresses -- Resolved Read more...

3/20/03 Initial Problem (view history ): Staff with lu.lincoln.edu addresses who have been migrated to Exchange suddenly cannot mail to lu.lincoln.edu addresses for those who are not yet configured to use Exchange. Mail to other domains and other Lincoln hosts is functioning normally. Incoming mail is functioning normally. This is a priority 1 problem, as it affects several IT users and interrupts communication. Consultants have been engaged, and numerous tests have been conducted to isolate symptoms. (updated 08.08.2007)

Lincoln University Intranet Site Planned Read more...

An Intranet site for university employees is being constructed. An "intranet" is a network "within" (as opposed to an internet, which is a network "among"). The phrase is used to describe network facilities oriented toward use by employees rather than customers. The Lincoln University Intranet will include breaking news, important announcements, resources and links for faculty and staff. Please check the site often, and let the Web Team know of any features you'd like to see included. (updated 08.08.2007)

Admissions Upgrade Now Live Read more...

Work on the upgraded Admission module for our POISE student information system is now complete. (updated 08.08.2007)

Dial-up Lines Listed Read more...

Dial-up connections to the main campus network can be made from residences on the main campus using the campus extensions listed here. (updated 08.08.2007)

Cut Cables to Ware Center Repaired Read more...

On Monday 8/25 telephone, network, and cable TV cables to Ware Center were cut by digging involved in the steam line replacement project. Telephone service was restored at approximately 8pm on 8/26. Network service was restored at approximately 4pm on 8/27. Cable TV service to Ware center will not be restored until the new cable plant is brought live next year. (updated 08.08.2007)

How to Check Your Trouble Ticket Read more...

Individual repairs, installations, and other technology tasks that are small enough to not require a project plan, are tracked in the Keystone Trouble Ticket System . When you call for help a ticket is entered in Keystone and you are given a ticket number, which you can use to see what's been happening with your issue. Here's how: (updated 08.08.2007)

Cut CATV Link to Wright Hall Abandoned Read more...

On Monday 8/25 cable TV cabling to Wright Hall was cut by trenching for the site lighting project. This cable served to carry images and sound from Wright Hall during Commencement to distribution equipment in Dickey Hall. The cable will be abandoned and the link will not be restored until the new cable plant is brought live next year. (updated 08.08.2007)

Unbalanced Internet Traffic Problem - Main Campus Read more...

2/26/03 Problem (view history ): Inbound T1 traffic is unbalanced since Network Address Translation (NAT) was begun. The single NAT address advertised has a preferred inbound route. As a result, all traffic for NATed workstations arrives through one T1, leaving the other underutilized. (updated 08.08.2007)

Windows Updates help prevent problems Read more...

Click here to go to Microsoft's update site for Windows but be aware that you must have administrative privileges on your machine in order to apply updates. (updated 08.08.2007)

Campus Connect to go Live by April 15 Read more...

Web-based access to our POISE student information system is being implemented. This new feature, called Campus Connect, is scheduled be brought into production soon and will provide students, Faculty, and staff access to information over the Web that now can only be accessed through student services offices. For more information, see the Campus Connect project description (updated 08.08.2007)

Standard Lincoln Home Page to be Set April 16 Read more...

In order to facilitate better communication and a greater focus on information presented on the university web site, the startup page for Internet Explorer for all Lincoln University computers will be set to www.lincoln.edu beginning on or around April 16, 2003. Users who prefer another page are asked to bookmark that page for easy access once the university's home page has been loaded. (updated 08.08.2007)

Lincoln Goes Wireless Read more...

Lincoln has contracted with Edu-Tek, Inc. of Woodstock, GA. to design and implement a wireless Local-Area Network (LAN) for the main campus. This network, based on technology from Vivato, Inc. , will be in place by the end of September. The network will provide wireless access to university servers and the Internet, in the Library, all residences, classrooms, labs, office spaces, the Cafeteria, and all green spaces. (updated 08.08.2007)

Cut Fiber Between Dickey and the Library Repaired Read more...

Fiber optic cabling between Dickey Hall and the Library was cut on 8/27 during the installation of site lighting. This cable provides networking to the Library and the Lucy Laney residence hall. Since these were the second and third cuts to the same cable and repairing them would involve a cumulative total of six splices, it was decided to replace the cable and take it out of the ground. Three temporary poles were sunk outside Dickey Hall to carry the fiber across the construction area and out of harm's way. Networking was restored to the Library and Lucy Laney at approximately 6pm on 8/28. (updated 08.08.2007)

Intermittent Network Interruptions Main Campus LAN -- Resolved Read more...

2/26/03 Problem (view history ): Intermittent interruptions of short duration in network service (30 seconds, typically) due to a faulty core router. We are working with the vendor to resolve the problem. All network access is affected. (updated 08.08.2007)

POISE Registration Upgrade is Live Read more...

Work on the upgraded Registration module for our POISE student information system is now complete. This upgrade is the first major work done on the Registration module in many years, and brings that component of the student system up to current software levels. It completes another important task on the critical path to a web-based front-end to POISE. (updated 08.08.2007)

POISE Billing Upgrade is Live Read more...

Work on the upgraded Student Billing and Receivables (SBR) module of our POISE student information system is now complete. This upgrade is the first major work done on the Student Billing module in many years, and brings that component of the student system up to current software levels. It completes another important task on the critical path to a web-based front-end to POISE. (updated 08.08.2007)

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