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Academic Technology Support
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ATS

1st Floor, LHML
ats@lincoln.edu
, x7888

Ph: 484-365-7888
Fax: 484-365-8117
Hours: 8-5, Mon-Fri


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ATS Mission and Program Goals

 
ATS
Academic Technology Support

Serving the Lincoln University community by supporting the effective use of technology in instruction.

LU-ATS


Where to Go for Help with Technology

Computers, Printers, Internet, Phones

Information Technology Helpline, x8134

WebAdvisor, E-mail Information Technology Helpline, x8134
Classroom Technology, Equipment Loans Academic Technology Support, x7888
Online Courses Desire2Learn Helpline, x7840 or 800-340-5462
How do I contact ATS?

1st Floor, LHML
ats@lincoln.edu
, x7888
Ph: 484-365-7888
Fax: 484-365-8117
Hours: 8-5, Mon-Fri

Desire2Learn Helpline: 7840 or 1-800-340-5462
Technology Support Specialist: 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu
Director: 8148, evans@lincoln.edu

How do I contact IT? 276 Dickey Hall
Main extension: 7540
Helpline: 8134, 484-365-8134, or 800-340-5462
Fax: 484-365-8118
How do I use a SmartBoard?

Instructions for use by classroom, click here
One-on-one or small group training

The SmartBoard isn't working?
or projector, sound, etc.
Call ATS, x7888 or x7379
What equipment is available? Equipment
I don't know how to set up a laptop/projector, or technology installed in a classroom. We will train you and assist in class. Come in to set up an appointment.
You can review instructions here as well.
I need mics in Ware Theater? Call the Dean of Humanities Office, x 8154
I need help showing a presentation in Ware Theater? Call ATS, x7888 or 7379
Can I use clickers in a class? Yes, as long as we have enough for you. Call ATS, x 8148.
How do I check out equipment? Equipment
How long can I keep equipment? Equipment
Can students check out equipment? Equipment
Can I get help making a PowerPoint presentation?

Yes.
Call ATS, extension: 7888
Technical Support Specialist: ext. 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu

Can I get help making a web site? Yes. Call ATS, extension: 7888
Where do I report equipment problems other than computers or printers? ATS.
Main extension: 7888
Technician: 7379
Where do I report computer or printer problems? IT (Information Technology): ext. 1234
Where do I report facilities which are in need of repair? Physical Plant Office: ext. 8061
Who handles e-mail problems? IT (Information Technology): ext. 8134
How can I get an Internet connection in my office or dorm room? IT (Information Technology): ext. 8134
How do I get wireless (LionNet) on my laptop? IT (Information Technology): ext. 8134
How can I get a video edited? Call the ATS main extension, 7888, or the Technician, 7379, to set up an appointment.
Or go to Video Services
Can I copy a rented video tape? No.
See the ATS Copyright Policy
Where do I get a copy of a Commencement video or a special speaker who was video recorded? Main extension: 7888
Technician: 7379
Or go to Video Services for more information.
Are there charges for ATS services or supplies? Yes.
Please refer to Charges for Supplies.