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Academic Technology Support

 
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ATS Home


Services


Request Form
Teaching with Technology
FAQs
Contact Us

ATS Mission and Program Goals

 

 
Where to Go for Technology Help on Campus

Computers, Printers, Internet, Phones

WebAdvisor, E-mail

Classroom Technology, Equipment Loans

Online Courses

Information Technology, x8134

Information Technology, x8134

Academic Technology Support, x7355

Desire2Learn Help, x7840 or 1-800-340-5462

 

How do I contact ATS?

Main extension: 7355
Fax: 610-932-1217
Technical Support Specialist: 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu

Director: 8148, evans@lincoln.edu

How do I use a SmartBoard?

Instructions for use by classroom, click here
One-on-one or small group training

The SmartBoard isn't working?
or projector, sound, etc.
Call ATS, x7355 or x7379
What equipment is available? Equipment
I don't know how to set up a laptop/projector, or technology installed in a classroom. We will train you and assist in class. Come in to set up an appointment.
You can review instructions here as well.
I need mics in Ware Theater? Call the Dean of Humanities Office, x 8154
I need help showing a presentation in Ware Theater? Call ATS, x7355 or 7379
Can I use clickers in a class? Yes, as long as we have enough for you. Call ATS, x 8148.
How do I check out equipment? Equipment
How long can I keep equipment? Equipment
Can students check out equipment? Equipment
Can I get help making a PowerPoint presentation?

Yes.
Call ATS, extension: 7355
Technical Support Specialist: ext. 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu

Can I get help making a web site? Yes. Call ATS, extension: 7355
Secretary: ext. 7355, snider@lincoln.edu

Director: ext. 8148, evans@lincoln.edu
Where do I report equipment problems other than computers or printers? ATS.
Main extension: 7355
Technician: 7379
Where do I report computer or printer problems? IT (Information Technology): ext. 1234
Where do I report facilities which are in need of repair? Physical Plant Office: ext. 8061
Who handles e-mail problems? IT (Information Technology): ext. 8134
How can I get an Internet connection in my office or dorm room? IT (Information Technology): ext. 8134
How do I get wireless (LionNet) on my laptop? IT (Information Technology): ext. 8134
How can I get a video edited? Call the ATS main extension, 7355, or the Technician, 7379, to set up an appointment.
Or go to Video Services
Can I copy a rented video tape? No.
See the ATS Copyright Policy
Where do I get a copy of a Commencement video or a special speaker who was video recorded? Main extension: 7355
Technician: 7379
Or go to Video Services for more information.
Are there charges for ATS services or supplies? Yes.
Please refer to Charges for Supplies.
 

 

ATS Home


Services


Request Form
Teaching with Technology
FAQs
Contact Us

ATS Mission and Program Goals

 

 
LU-ATS

ATS
Academic Technology Support
Serving the Lincoln University community by supporting the effective use of technology in instruction
.

Where to Go for Technology Help on Campus

Computers, Printers, Internet, Phones

WebAdvisor, E-mail

Classroom Technology, Equipment Loans

Online Courses

Information Technology, x8134

Information Technology, x8134

Academic Technology Support, x7355

Desire2Learn Help, x7840 or 1-800-340-5462

 

How do I contact ATS?

Main extension: 7355
Fax: 610-932-1217
Technical Support Specialist: 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu

Director: 8148, evans@lincoln.edu

How do I use a SmartBoard?

Instructions for use by classroom, click here
One-on-one or small group training

The SmartBoard isn't working?
or projector, sound, etc.
Call ATS, x7355 or x7379
What equipment is available? Equipment
I don't know how to set up a laptop/projector, or technology installed in a classroom. We will train you and assist in class. Come in to set up an appointment.
You can review instructions here as well.
I need mics in Ware Theater? Call the Dean of Humanities Office, x 8154
I need help showing a presentation in Ware Theater? Call ATS, x7355 or 7379
Can I use clickers in a class? Yes, as long as we have enough for you. Call ATS, x 8148.
How do I check out equipment? Equipment
How long can I keep equipment? Equipment
Can students check out equipment? Equipment
Can I get help making a PowerPoint presentation?

Yes.
Call ATS, extension: 7355
Technical Support Specialist: ext. 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu

Can I get help making a web site? Yes. Call ATS, extension: 7355
Secretary: ext. 7355, snider@lincoln.edu

Director: ext. 8148, evans@lincoln.edu
Where do I report equipment problems other than computers or printers? ATS.
Main extension: 7355
Technician: 7379
Where do I report computer or printer problems? IT (Information Technology): ext. 1234
Where do I report facilities which are in need of repair? Physical Plant Office: ext. 8061
Who handles e-mail problems? IT (Information Technology): ext. 8134
How can I get an Internet connection in my office or dorm room? IT (Information Technology): ext. 8134
How do I get wireless (LionNet) on my laptop? IT (Information Technology): ext. 8134
How can I get a video edited? Call the ATS main extension, 7355, or the Technician, 7379, to set up an appointment.
Or go to Video Services
Can I copy a rented video tape? No.
See the ATS Copyright Policy
Where do I get a copy of a Commencement video or a special speaker who was video recorded? Main extension: 7355
Technician: 7379
Or go to Video Services for more information.
Are there charges for ATS services or supplies? Yes.
Please refer to Charges for Supplies.