Technology Help FAQs

Q: What equipment is available? 

Answer:  See our Equipment page, where you can view an equipment listing.

 

Q: Can students check out equipment? How do I check out equipment and how long can I keep it?

Answer:  See our Equipment pagewhere you can view our equipment loan policy.

 

Q: Can I get help with Teaching Online?

Answer:  Yes, Call ATS at extension 7888

 

Q: Can I get help making a PowerPoint presentation?

Answer:  Yes, Call ATS at extension 7888.

 

Q: Can I get help making a web page?

Answer:  Yes, Call ATS at extension 7888

 

Q: Where do I report equipment problems - other than computers or printers?

Answer:  Contact ATS at main extension 7888 or technical extenison 7379.

 

Q: Where do I report computer or printer problems?

Answer:  Report to Information Technology (IT) at extension 8134

 

Q: Where do I report facilities which are in need of repair?

Answer:  Report to Physical Plant at extension 8061

 

Q: Who handles email problems?

Answer:  Report email problems to Information Technology (IT) at extension 8134.

 

Q: How do I get an internet connection in my office or dorm room?

Answer:  Contact Information Technology (IT) at extension 8134.

 

Q: How can I get a video edited?

Answer:  Contact ATS at main extension 7888 or technical extenison 7379, to set up an appointment. Please see Video Services.

 

Q: Can I copy a rented video?

Answer:  No. See the ATS Copyright Policy

 

Q: Where do I get a copy of the Commencement video or a special speak which was videotaped?

Answer: Contact ATS at main extension 7888 or technical extension 7379, to set up an appointment. Please see Video Services.

 

Q: Are there charges for ATS services or supplies?

Answer:  Yes. Please refer to Charges for Supplies