| How
do I contact ATS? |
Main
extension: 7355
Fax: 610-932-1217
Technical Support Specialist: 7355, snider@lincoln.edu
Technician:
7379, neal@lincoln.edu
Director: 8148, evans@lincoln.edu |
| How do I use a SmartBoard? |
Instructions for use by classroom, click here
One-on-one or small group training |
The SmartBoard isn't working?
or projector, sound, etc. |
Call ATS, x7355 or x7379 |
| What
equipment is available? |
Equipment |
| I don't know how to set up a laptop/projector, or technology installed in a classroom. |
We will train you and assist in class. Come in to set up an appointment.
You can review instructions here as well. |
| I need mics in Ware Theater? |
Call the Dean of Humanities Office, x 8154 |
| I need help showing a presentation in Ware Theater? |
Call ATS, x7355 or 7379 |
| Can I use clickers in a class? |
Yes, as long as we have enough for you. Call ATS, x 8148. |
| How
do I check out equipment? |
Equipment |
| How
long can I keep equipment? |
Equipment |
| Can
students check out equipment? |
Equipment |
| Can
I get help making a PowerPoint presentation? |
Yes.
Call ATS, extension: 7355
Technical Support Specialist: ext. 7355, snider@lincoln.edu
Technician: 7379, neal@lincoln.edu |
| Can
I get help making a web site? |
Yes.
Call ATS, extension: 7355
Secretary: ext. 7355, snider@lincoln.edu
Director: ext. 8148, evans@lincoln.edu |
| Where
do I report equipment problems other than computers or printers? |
ATS.
Main extension: 7355
Technician: 7379 |
| Where
do I report computer or printer problems? |
IT
(Information Technology): ext. 1234 |
| Where
do I report facilities which are in need of repair? |
Physical
Plant Office: ext. 8061 |
| Who
handles e-mail problems? |
IT
(Information Technology): ext. 8134 |
| How
can I get an Internet connection in my office or dorm room? |
IT
(Information Technology): ext. 8134 |
| How do I get wireless (LionNet) on my laptop? |
IT
(Information Technology): ext. 8134 |
| How
can I get a video edited? |
Call
the ATS main extension, 7355, or the Technician, 7379, to set up an appointment.
Or go to Video Services |
| Can
I copy a rented video tape? |
No.
See the ATS Copyright
Policy |
| Where
do I get a copy of a Commencement video or a special speaker who was video
recorded? |
Main
extension: 7355
Technician: 7379
Or
go to Video Services for more
information. |
| Are
there charges for ATS services or supplies? |
Yes.
Please refer to Charges for
Supplies. |
